Finer Fleet Terms & Conditions
Logistics Terms and Conditions
These terms and conditions ("Agreement") are entered into by and between Finer Fleet Logistics ("Company") and the party using our logistics and finance services ("Customer"). By using our services, the Customer agrees to be bound by these terms and conditions.
Service Agreement
Scope of Services:
Finer Fleet Logistics provides specialized vehicle logistics services, including but not limited to nationwide vehicle collection and delivery, storage, and related services. Additionally, we offer vehicle finance solutions to our customers.
Service Requests:
Customers may request services through our website, phone, or email. All service requests are subject to confirmation by the Company.
Pricing and Charges
Pricing:
All prices quoted are exclusive of, but not limited to, tolls, dock fees, congestion charges, fuel, and other ad hoc expenses, as well as VAT and other taxes prevailing at the time of the invoice.
Waiting Time:
The Company reserves the right to charge waiting time at a rate specified at the time of booking for any delays in collection or delivery outside the Company's control.
Cancellation and Rescheduling
Cancellation:
Customers can cancel their service request without charge if canceled by 2 pm the day prior to the booking. After this time, the cancellation fee will be the full job cost, with cancellations only accepted during working hours.
Liability and Insurance
Liability:
The Company is liable for damages to vehicles only if the damage is a direct result of the Company's negligence.
Insurance:
Customers are advised to maintain their own insurance coverage for their vehicles during transit and storage.
Breakdowns and Repairs
Breakdowns:
In the event of a breakdown, the Company will charge for the initial callout and any required parts or services. The Company will make reasonable attempts to obtain customer consent before incurring these costs.
Privacy
Data Collection:
The Company may collect and use personal information as outlined in our Privacy Policy.
Dispute Resolution
Mediation and Arbitration:
Any disputes or claims arising from this Agreement will be resolved through mediation or arbitration in accordance with applicable laws.
Governing Law
Jurisdiction:
This Agreement is governed by and construed in accordance with the laws of the UK.
Amendments
Changes:
The Company reserves the right to amend these terms and conditions. Customers will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.
Termination
Termination:
Either party may terminate this Agreement for any reason with written notice.
Terms and Conditions for Vehicle Finance Services
General
Scope of Finance Services:
Finer Fleet Logistics offers a variety of vehicle finance options for cars, vans, and motorbikes. These services are provided in partnership with reputable finance houses.
Eligibility:
To apply for finance, customers must be at least 18 years of age and a UK resident. All applications are subject to credit checks and approval by our finance partners.
Application Process
Submission:
Customers can apply for finance through our website, phone, or email. Applications require accurate and complete information, and any changes to this information must be promptly communicated to the Company.
Assessment:
The Company will conduct initial credit checks and may refer applications to third-party lenders for further assessment. Customers consent to these checks by submitting their application.
Terms of Finance
Loan Terms:
The terms of any finance agreement, including interest rates, repayment schedules, and any associated fees, will be outlined in the agreement provided by the finance partner. Customers should review these terms carefully before proceeding.
Liability:
Finer Fleet Logistics is not liable for any performance, non-performance, or delay in performance by third-party finance providers. Any issues must be addressed directly with the relevant provider.
Privacy and Data Protection
Data Use:
By applying for finance, customers consent to the use of their personal information for credit assessments and processing by Finer Fleet Logistics and its finance partners. This includes sharing information with credit reference and fraud prevention agencies.
Data Protection:
Finer Fleet Logistics will protect and process personal information in accordance with our Privacy Policy. Customers have the right to access and correct their data as outlined in the policy.
Disclaimers and Exclusions of Liability
No Guarantee:
The Company does not guarantee that any finance products offered will meet customer requirements. Offers are based on creditworthiness and other factors assessed by our finance partners.
Exclusions:
To the fullest extent permitted by law, Finer Fleet Logistics excludes all liability for indirect or consequential losses arising from the use of our finance services.
Governing Law
Jurisdiction:
This Agreement is governed by and construed in accordance with the laws of England. Both parties submit to the exclusive jurisdiction of the English courts for all disputes arising out of or in connection with this Agreement.
Miscellaneous
Severability:
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver:
A waiver of any right under these terms is only effective if it is in writing and shall not be deemed a waiver of any subsequent breach.
Third-Party Rights:
This Agreement does not confer any rights on any third party, except as expressly stated otherwise.
For any concerns or further information, customers can contact us at info@finerfleet.co.uk.